A repair report should make it easy to understand the defect, risk, impact, access offered and action requested.
Describe the defect precisely
Name the room, fitting or structure, when it started, whether it is worsening and any immediate risk.
Create a traceable report
Report in writing where possible. Save the reference, date, screenshots and promised target.
Record access and missed action
List every appointment, attendance, no-show, diagnosis and temporary repair.
State the requested outcome
Ask for inspection, cause, repair category, timetable and written update.
A strong repair report includes
- Exact location and defect
- Date first noticed and date first reported
- Immediate risk and effect on the household
- Photographs, references and access offered
- Inspection or repair requested and a response date
Worked example
“The bathroom ceiling is leaking” becomes stronger when it includes the room, source if known, spread, electrical or slip risk, dates, photographs, household impact and access times.
Common mistakes to avoid
- Mixing several unrelated issues into one request.
- Leaving out dates, references or the requested outcome.
- Using assumptions where evidence can be checked.
- Taking no copy, screenshot or note of the action.
Practical task
Draft a repair report using: defect, location, date first reported, risk, impact, evidence, access offered and requested completion date.