Trust and transparency

How this platform works

Clear standards for sourcing, corrections, commentary, safeguarding and review dates.

Official information

Official facts should link to the responsible council, government body, NHS service or other primary source. Dates are shown where information can change.

Independent guidance

Practical guidance and community commentary are clearly separated from official statements. The platform does not replace professional legal, medical or financial advice.

Corrections

Residents and organisations can report inaccurate, outdated or incomplete information through the report form. Corrections should be logged and reviewed.

Privacy and safeguarding

Personal stories should be used only with permission or anonymised. Sensitive reports are reviewed before publication.

Review cycle

High-change pages such as representatives, budgets, events and support services should display a review date and be checked regularly.

Evidence standards

Inspection pages should preserve original photographs, dates, correspondence, findings, responses and outcomes.