Emergency
Crime happening now, immediate danger, serious violence or threat to life.
Community safety
Know who to contact and what to record
Practical routes for emergencies, crime reports, anti-social behaviour, scams and neighbourhood safety concerns.
Non-emergency police
Report non-urgent crime or provide information.
Police report
Use the official police reporting service when it is safe to do so.
Anti-social behaviour
Build a clear record
Record each incident
Note date, start/end time, exact location, what happened and who was affected. Avoid assumptions about identity or motive.
Choose the right agency
Police for crime or immediate risk; council for noise, public-space nuisance or environmental issues; landlord for estate or tenancy-related behaviour.
Get and link references
Ask each organisation for a reference and explain previous reports so they can see the pattern.
Ask about escalation
Where repeated reports have not resolved serious ASB, ask the council or police about the local ASB case review/community trigger process.
Example report
“This is a repeated issue at [location]. Incidents occurred on [dates/times] and involved [factual description]. The impact is [sleep, fear, obstruction, damage]. Previous references are [numbers]. Please confirm the lead agency and next action.”
Scams and fraud
Stop, verify, report
1
Stop contact
Do not send more money, codes, passwords or remote access.
2
Contact the bank
Use the number on the card or official app immediately.
3
Secure accounts
Change compromised passwords and enable two-step verification.
4
Report
Report fraud and forward suspicious messages through official routes.
Evidence
Record facts safely
Date and exact timePrecise locationFactual descriptionPhotographs where safe and lawfulWitness details with consentPolice/council referenceImpact on residentsRequested action
Do not put yourself at risk: never confront people, follow suspects or enter private property to gather evidence. Do not publish unverified accusations or identifying details about alleged offenders.