Write and challenge
Start with clear wording, then add your own facts.
These templates are structured starting points. Remove anything that does not apply and attach only relevant evidence.
Housing repair
Repair report template
I am reporting a repair at [address]. The problem is: [describe defect and location]. It began/worsened on: [date]. The safety or health risk is: [risk]. The impact on the household is: [impact]. Previous reports and references: [dates/references]. Access I can provide: [times/contact]. Please confirm the repair category, inspection arrangements, target completion date and reference number in writing.
Damp and mould
Inspection request
I am reporting damp and/or mould at [address and rooms]. It was first noticed on [date] and has [spread/returned/worsened]. I have attached dated photographs. The household impact includes [health, room use, damaged belongings or other impact]. Please arrange an inspection, identify the underlying cause, confirm any hazard assessment, and provide the treatment and repair plan with timescales in writing.
Homelessness
Assessment request
I am homeless or threatened with homelessness because [brief facts and date]. I am asking the council to assess my situation and confirm in writing what homelessness duty and next steps apply. My household includes [people]. Relevant health, disability, safety, pregnancy, care or child needs are [details]. I can provide [documents]. Please confirm receipt, the officer handling the case, any appointment, interim safety arrangements and the written decision process.
Debt correspondence
Holding response while seeking advice
I received your correspondence dated [date] about account/reference [reference]. I am experiencing financial difficulty and am seeking free debt advice. Please place collection activity on hold while I obtain advice and provide a current statement showing the balance, charges, interest and the basis of the amount claimed. I will respond again after reviewing the information with an adviser. Please communicate in writing.