Understanding your housing rights
Identify your tenure, your landlord's core duties and the correct first route.
Open full lesson →Community Academy
🏠 Housing Academy
Repairs, damp and mould, homelessness, temporary accommodation, evidence and escalation.
Starter pathway
Five lessons
How to report repairs properly
Write a precise repair report that explains the defect, impact and urgency.
Open full lesson →Building an evidence file
Create a dated evidence pack that another person can follow.
Open full lesson →Escalating unresolved problems
Use the landlord's complaint process and the correct external escalation route.
Open full lesson →Temporary accommodation cases
Assess suitability, evidence household needs and protect review deadlines.
Open full lesson →Course outcomes
- A clear understanding of the issue.
- A practical action plan.
- An evidence and document checklist.
- A route to local or national support.
How to use this course
- Open each numbered lesson for detailed guidance.
- Follow the practical steps in order.
- Use the official sources to verify current rules.
- Save useful lessons and ask Decimus for basic navigation help.