Recommended route
Decimus Housing Hub
Move from a housing problem to evidence, learning, writing and tracked action.
Keep repairs, evidence, complaints and deadlines in one joined-up journey so residents can act more clearly.
Guided housing journey
What housing issue are you dealing with?
Choose the closest match. The platform will build a practical action route and evidence checklist.
Choose a route
Choose what you need.
Open a focused guide or tool rather than searching through one long page.
Report a repairDescribe defect, risk, impact and requested action.Damp and mouldBuild a dated record without assuming the cause.Temporary accommodationOrganise evidence about household needs and impact.Housing complaintEscalate an unresolved service problem clearly.Build a letterCreate and save a structured request.Track the caseTurn the issue into a monitored action.
A useful first check
Before you continue
Use these points to keep the situation clear, proportionate and easier to follow up.
- Record the exact defect and location
- Explain risk and practical impact
- Keep dates, photographs and reference numbers
- Ask for a clear action and response date
Learn, understand and act
Housing learning library
This hub is not only a directory. Use these focused learning areas to understand the subject, build confidence and choose a practical next step.
Repairs and disrepair
Report clearly, evidence conditions and track response dates.
Explore this topic →Damp and mould
Record extent, impact and contributing defects while reducing immediate risk.
Explore this topic →Temporary accommodation
Keep placement history, suitability concerns and household evidence organised.
Explore this topic →Homelessness help
Understand prevention, relief and what information councils may request.
Explore this topic →Rent and arrears
Prioritise current housing costs and seek advice before agreeing unaffordable plans.
Explore this topic →Complaints and escalation
Use stages, outcomes, evidence and external routes in the correct order.
Explore this topic →Connected ecosystem
You may also need
Move between areas without leaving the same platform structure.
Decimus Food Hub
Find food-support routes, plan affordable meals and organise community food activity.
- Emergency food routes
- Budget meal planning
- Community food projects
Decimus Fitness Hub
Build safe, realistic movement routines for different starting points and goals.
- Beginner movement plans
- Family activity ideas
- Progress without extremes
Decimus Wellbeing Hub
Support everyday mental wellbeing, routines, connection and early help.
- Daily wellbeing tools
- Stress and sleep support
- Trusted help routes